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- FAQs (Frequently Asked Questions) are commonly used to address customer service queries1. When creating your own FAQ page, consider the following points2:
- Group your questions into categories.
- Avoid jargon and use language your audience will understand.
- Maintain consistency with your brand personality, tone of voice, and style guide.
- Answer questions clearly and concisely.
Learn more:✕This summary was generated using AI based on multiple online sources. To view the original source information, use the "Learn more" links.FAQs usually focus on customer service queries, such as:
- What is your return policy?
- When will I get my refund?
- How do I track my order?
whatfix.com/blog/faq-page-examples/That said, here are a few points you should consider when creating your own FAQ page:
- Group your questions – By organizing your questions into categories, you provide a better overall UX.
ahrefs.com/blog/faq-pages-seo/ - People also ask
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